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We will give you a full refund if your item never ships or does not match the listing description. Otherwise, all sales are final. You have 3 days after delivery to inform us if the item has been misrepresented by reporting the problem on the Copper Doctor  website with supporting photos. If we verify your claim, we'll send you a label to return the order to the seller and refund your payment. All returns must be shipped back within 5 days of approval to be eligible for a refund.

If any of the following pertain to your order, please report the problem in the Copper Doctor website immediately:

• Undisclosed damage
• Incorrect or missing item
• Item not as described

If no claim is made within 3 days of delivery, all sales are final and no refunds will be provided.

Item does not fit

You changed your mind

 

Note:
Each product is handmade to your specific request as listed in the order form.  If the product is just not your style or does not fit you, we unfortunately cannot accept a return.